2025 IAC ARM - Active Listening: Enhancing Communication to Benefit You and Your Clients

Session Description

Effective communication starts with active listening—a skill that strengthens relationships, fosters understanding, and enhances problem-solving.  We will define the key elements of active listening, why it matters, and how it benefits you in work - and life.

Speaker

David Horowitz

Continuing Education

Review of this session recording will award 1.2 CE hour. 

CPE credit is not awarded for this pre-recorded offering.